Hotelier's response :
Hello,

Thank you very much for your lovely feedback 😊. We’re delighted to hear that your experiences with Brit Hotels have consistently met your expectations in terms of comfort, quality and value.

It’s wonderful to know that you appreciated the friendly welcome from our team, the spacious and comfortable room, as well as the quiet atmosphere that allowed you to enjoy a good night’s sleep. We’re also pleased that the bathroom and the easy access to the hotel suited your needs perfectly.

Regarding breakfast, thank you for your comment. We’re glad you enjoyed the variety of food available. As for the boiled egg machine, it may not have been running at that specific moment, but our team remains available during breakfast service and would have happily assisted or prepared additional items on request.

We hope to have the pleasure of welcoming you again soon at Brit Hotel Châteaudun 😊

Best regards,
Alexiane

Hotelier's response :
Hello,

Thank you so much for your wonderful feedback 😊. We are truly delighted that you had such a positive stay with us, and your “11 out of 10” means a lot to our whole team!

We’re especially pleased to hear that our reception staff could help you arrange a veterinary appointment for your dog 🐾. We know how stressful that situation can be when travelling, so it was completely natural for us to assist you as best we could.

We’re also happy that you appreciated the comfort of the room, the easy access, the WiFi connection and the overall quality of your stay.

Regarding breakfast on May 1st, thank you for your understanding. Due to the public holiday, the service may indeed have appeared slightly lighter than usual. However, we always aim to provide quality products, including local and artisanal options.

We hope your dog is doing much better now and would be very pleased to welcome you all again during a future stay at Brit Hotel Châteaudun 😊

Best regards,
Alexiane

Hotelier's response :
Hello,

Thank you very much for your comments! We are happy to hear that you enjoyed the cleanliness of your room and the comfort of the modern shower.
Regarding breakfast, it's priced at €14 because we offer a generous buffet with fresh, organic, local, and often regional products from short supply chains. It is available from 6:30 AM to 9:30 AM on weekdays (and even earlier upon request for early departures or business travelers) and from 7:30 AM to 10:30 AM on weekends, so our guests can enjoy it at their own pace.
Your feedback is valuable, and we are currently working to further improve our offer.
We hope to have the pleasure of welcoming you back to Brit Hotel Châteaudun

Best Regards,
Alexiane

Hotelier's response :
Hello,

Thank you so much for your kind words -we’re delighted that everything else met your expectations!
You're absolutely right: there should have been two cups in your double room. It was most likely an oversight on our part, and we’re truly sorry for the inconvenience.
Please don’t hesitate to reach out to reception next time -we’re open 24/7 and always happy to assist with anything you may need during your stay.

We hope to welcome you again soon!

Best Regards,
Alexiane

Hotelier's response :
Hello,

Thank you so much for your thoughtful and detailed feedback. It truly means a lot to us, especially coming from such an experienced traveller. We were genuinely happy to welcome you and enjoyed our conversations with you — your kindness and effort to speak French were greatly appreciated by the whole team.
We’re also grateful for your suggestions regarding the breakfast. We're currently working on expanding our breakfast offering, with more hot options and a wider variety of meats, to better satisfy our guests' expectations.
We hope to have the pleasure of welcoming you again soon.
Safe travels until then!

Best Regards,
Alexiane