Hello,

Thank you very much for your comments! We are happy to hear that you enjoyed the cleanliness of your room and the comfort of the modern shower.
Regarding breakfast, it's priced at €14 because we offer a generous buffet with fresh, organic, local, and often regional products from short supply chains. It is available from 6:30 AM to 9:30 AM on weekdays (and even earlier upon request for early departures or business travelers) and from 7:30 AM to 10:30 AM on weekends, so our guests can enjoy it at their own pace.
Your feedback is valuable, and we are currently working to further improve our offer.
We hope to have the pleasure of welcoming you back to Brit Hotel Châteaudun

Best Regards,
Alexiane

Hello,

Thank you so much for your kind words -we’re delighted that everything else met your expectations!
You're absolutely right: there should have been two cups in your double room. It was most likely an oversight on our part, and we’re truly sorry for the inconvenience.
Please don’t hesitate to reach out to reception next time -we’re open 24/7 and always happy to assist with anything you may need during your stay.

We hope to welcome you again soon!

Best Regards,
Alexiane

Hello,

Thank you so much for your thoughtful and detailed feedback. It truly means a lot to us, especially coming from such an experienced traveller. We were genuinely happy to welcome you and enjoyed our conversations with you — your kindness and effort to speak French were greatly appreciated by the whole team.
We’re also grateful for your suggestions regarding the breakfast. We're currently working on expanding our breakfast offering, with more hot options and a wider variety of meats, to better satisfy our guests' expectations.
We hope to have the pleasure of welcoming you again soon.
Safe travels until then!

Best Regards,
Alexiane

Hello,

Thank you for your feedback.
We're truly sorry for the inconvenience you experienced with the flying insects upon your arrival. After investigating the situation, we believe they may have entered the room during our daily airing process carried out by the housekeeping team — though rare, this can sometimes happen, and we regret the discomfort it caused.
We're glad to hear that the night receptionist was able to assist you promptly and that your stay was satisfactory after the room change. Please be assured that we took immediate action to thoroughly clean and check the original room to prevent any recurrence.
We appreciate your understanding and hope to have the pleasure of welcoming you again under better circumstances.

Best regards,
Alexiane

Hello,

Thank you for your kind words! We’re delighted to hear that you appreciated our friendly staff and the cleanliness of our hotel.

We hope to welcome you again soon!

Best Regards,
Alexiane

Hello,

Thank you for your kind words! We're delighted that you had a great experience and appreciated our lovely team.
We look forward to welcoming you again soon!

Best Regards,
Alexiane

Hello,

Thank you for sharing your feedback. We are sincerely sorry to hear about the cobwebs you found in your room. Cleanliness is a top priority for us, and we regret that this aspect did not meet your expectations during your stay. Please rest assured that your comments have been shared with our housekeeping team to ensure more thorough checks, especially in less obvious areas.
We are pleased, however, that you enjoyed our breakfast selection and appreciated our reception staff's service. We hope to have the opportunity to welcome you back and offer you an experience that fully meets your expectations.

Best Regards,
Alexiane